Equilibrium Point for a Stakeholder Management Strategy in Crisis Episodes: the Case of a Crisis in a Food Processing Plant

Sylvain Charlebois

Abstract


The aim of this paper is to shed light on the way organizations that collaborate in multi-stakeholder networks organize their crisis management readiness. It argues that crisis management practices differ significantly based on whether or not organizations are supply or demand over-dependent. In equilibrium between demand and supply, an organization is able to rely on non-linear connectedness and interdependence to foster relationships in the supply chain during a crisis. In this paper, we analyze the case of a food safety crisis that occurred in 2008 at a Canadian-based processing plant and challenge the current conventions. Finally, conclusions concerning the implementation of the framework together with limitations and future research directions are presented.

Full Text:

PDF


DOI: http://dx.doi.org/10.5296/rae.v1i1.184

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

To make sure that you can receive messages from us, please add the 'macrothink.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.

 

Copyright © Macrothink Institute   ISSN 1948-5433