Table of Contents
|Evaluation of Competitiveness Responses From the Leather Value Chain Strata in Kenya|
|Mwinyikione Mwinyihija||pp. 1-24|
|Customer Experience Model: Social Environment, Retail Brand and Positive WOM|
|Erna Andajani, Djumilah Hadiwidjojo, Mintarti Rahayu, Djumahir .||pp. 25-41|
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