An Analysis of Indicators of E-Citizen with an Emphasis on the Realization and Expansion of E-Cities (Case Study: Tabriz Metropolis, Iran)

Abstract

The present study has been conducted with the aim of investigating indicators of e-citizen with an emphasis on the realization and expansion of e-cities in Tabriz Metropolis. The study is an applied-developmental one using a descriptive-analytical method, and a survey research for collecting appropriate data. In fact, to collect data, field and documentary methods were employed. The data were collected from 354 questionnaires distributed among the citizens residing in the ten areas of Tabriz. Then, using SPSS software, and ranking variables using Likert scale, the data were analyzed.

The findings of the research indicate that the quality of citizens’ access to ICT facilities and electronic service providers is relatively appropriate. There is a direct significant correlation of the indicators of e-citizen with the reception of different representations of ICT and realization and expansion of the e-city. This coefficient value in the scope of the study is 0.433. in addition, citizens’ attitudes towards the expansion of using ICT and the realization of e-city is that the application of ICT and e-city, in case of its realization, will be effective on different social, economic, environmental and physical dimensions and in general the access to urban suitable development. In general, above 79% of the citizens agreed with the necessity of the expansion of

ICT and the realization of e-city; in other words, their tendency to use ICT is high. Therefore, the urban society of Tabriz accepts the effect of modern technologies as a great possibility and opportunity for accessing urban sustainable development.