An Assessment of the Impact of the Centralised Electronic Student Records Management System at Africa University, Mutare, Zimbabwe

Abstract

This research was carried out to assess the impact of the centralised electronic student records management system at Africa University. The parameters of the research were to find out whether the current Student Information System at Africa University was adequate, consistent, and reliable. Questionnaires were administered to students and staff who use the system. It was then concluded the SIS at Africa University is only centralised in theory since there is no interaction between the accounts office, accommodation services, registration, library and the virtual classroom. Moreover, students are frustrated by the time and extra effort they have to put in whenever they have to register and make enquiries about fees as they have to stand in queues for hours.