E Business in Practice: Evidence from Brunei Darussalam

Fahmi Ibrahim, Irsyad Ramzi, Fadzli Abd. Razak

Abstract


This paper sets out to investigate the development of an E-business strategy by a Brunei electronic retail company.  The paper aims to examine the perception and awareness of online business towards the company in the context of Brunei. The paper draws on the literature to describe the factors that effect of E-business performance. It then explores the impact of information systems (IS) planning towards E-business. The theoretical issues identified are explored empirically using data gathered from a case study of QQestore. An exploratory survey was conducted in order to assess current E-business practice and inform the development of its future e‐business strategy. The results of survey indicates growing trend of online business, the limitations of information structure (IS) on pricing strategy and the lack of mode of payment. This paper reports original empirical survey and its value stems from the investigation of awareness and perception of E-business practice in Brunei context.


Full Text:

PDF

References


Bajgoric, N (2006),"Information systems for e-business continuance: a systems approach", Kybernetes, Vol. 35 Iss 5 pp. 632 - 652

http://dx.doi.org/10.1108/03684920610662377

Barney, J (1991), “Firm Resources and Sustained Competitive Advantage”, Journal of Management, Vol. 17 No. 1, pp.99-120

Churchman C W(1968), Challenge to Reason, McGraw-Hill, USA.

Earl, M (1989), Management Strategies for Information Technology, Upper Saddle River, Prentice Hall, NJ.

Ciborra, C U (1998), “Crisis and foundations: an inquiry into the nature and limits of models and methods in the information systems discipline”, The Journal of Strategic Information Systems, Vol. 7 No. 1, pp.5-16

Fenny, D F, Wilcocks L P (1998), “Core IS Capabilities for Exploiting Information Technology”, Sloan Management Review, Vol. 39 No. 3, pp.9-21

Kalokota, R and Robinson, M (1999), e-Business: Roadmap to Success, Addison-Wesley Professional, United Kingdom.

Lee, C P,Lee, G G and Lin, H F (2007),"The role of organizational capabilities in successful e-business implementation", Business Process Management Journal, Vol. 13 Iss 5 pp. 677 – 693 http://dx.doi.org/10.1108/14637150710823156

March, L. To and Ngai, E W T (2006),"Predicting the organisational adoption of B2C e-commerce: an empirical study", Industrial Management & Data Systems, Vol. 106 Iss 8 pp. 1133 - 1147 http://dx.doi.org/10.1108/02635570610710791

Moodley, S (2003), “The challenge of e-business for the South African apparel sector”, Technovation, Vol 23 No. 7, pp. 557-570

Ngai, E W T, Wat F K T (2002), “A literature review and classification of electronic commerce research”, Information & Management, Vol. 39 No. 5, pp. 415-429

Ravichandran, T., Lerwongsatien C., (2005), “Effect of Information System Resources and Capabilities on Firm Performance: a Resource-Based Perspective”, Journal of Management Information Systems, Vol. 21, No 4, pp. 237-276

Ritcher, F (2012), e-Commerce in the United States https://www.statista.com/chart/683/e-commerce-in-the-united-states/

Wang, F and Head, M (2001),"A model for Web-based information systems in e-retailing", Internet Research, Vol. 11 Iss 4 pp. 310 - 321 http://dx.doi.org/10.1108/10662240110402768

Wang, S and Cheung W (2014), “E-Business Adoption by Travel Agencies: Prime Candidates for Mobile e-Business”, International Journal of Electronic Commerce, Vol.8 No. 3, pp. 43-63

Woznica, J and Healy, K (2009),"The level of information systems integration in SMEs in Irish manufacturing sector", Journal of Small Business and Enterprise Development, Vol. 16 Iss 1 pp. 115 – 130 http://dx.doi.org/10.1108/14626000910932917

Yeh, C H, Lee, G G Pai, J C(2012),"How information system capability affects e-business information technology strategy implementation", Business Process Management Journal, Vol. 18 Iss 2 pp. 197 - 218

http://dx.doi.org/10.1108/14637151211225171

Zhu, K., and Kraemer, K. L (2002). “E-Commerce Metrics for Net-Enhanced Organizations: Assessing the Value of E-Commerce to Firm Performance in the Manufacturing Sector,” Information Systems Research, Vol. 13 No. 3, pp. 175-295.




DOI: https://doi.org/10.5296/jebi.v5i2.13787

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 Fahmi Ibrahim, Irsyad Ramzi, Fadzli Abd. Razak

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Journal of Entrepreneurship and Business Innovation  ISSN 2332-8851  Email:jebi@macrothink.org

Copyright © Macrothink Institute 

To make sure that you can receive messages from us, please add the 'macrothink.org' domains to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', please check your 'spam' or 'junk' folder.