Effect of Information and Communication Technology Adoption on Non-Financial Performance of Quoted Manufacturing Industries in Nigeria

Abstract

This study examined the effectiveness of ICT adoption on Non-Financial Performance of quoted manufacturing industries in Nigeria. The study adopted stratified sampling technique for the selection of 76 respondents from the study area. Primary data was used for this study. Regression analysis model was used to establish the extent of the relationship between observed variables. The variables include ICT, growth and efficiency. The Adj. R- squared (0.3402, 0.2167) revealed that there is a feeble relationship between ICT and Non-Financial Performance of quoted manufacturing industries. The hypotheses of this study are measured at level of 95% confidence interval. In continuation to the findings from this research, it revealed that the adoption of ICT in quoted manufacturing companies operations over the years has really contributed to the effectiveness, quality of service as well as customer satisfaction. It was recommended that ICT should be align with business plan in order to enhance manufacturing company effectiveness, quality of service and customer satisfaction in order to enhance organizational objectives.