The Analysis of Using ICT on Knowledge Management in Governmental Organizations in Iran (Case Study: Municipality of Mazandaran Province)

Abstract

This study was an attempt to investigate the relationship between information and communication technology (ICT) and its components and knowledge management in Iran municipality staff (Mazandaran Province). "Research Methodology" in this study was descriptive and correlational. To fulfill the purpose of this study, 152 staff were selected from among a total number of 250 population based on stratified sampling using Krejcie & Morgan sampling table. "The data collection tools" consisted of two standard questionnaires, including ICT questionnaires (%96 validity) and knowledge management questionnaire (95% validity). "The data analysis method" was inferential statistics conducting by SPSS and LISREL software. "The results" showed that there was a significant relationship between ICT and knowledge management. Also, that there was a significant relationship between ICT components include: "automation", "processing", "storage", "informing" and "communication", and knowledge management. There was not a significant relationship between ICT and knowledge management between men and women. Finally, the relationship between ICT and knowledge management model based on Fit Indices of, properly evaluated.