Evaluation Study of the Administrative Status in Jordanian Museums from Visitor's Point of View (Jerash Archaeological Museum and the Jabal Al Qalla Museum)

Abstract

The administration in the Jordanian Archaeological museums has been studied from the visitor's point of view depending on analytical descriptive studies on a sample of the visitors of Jordanian museums the Jordanian Archaeological museum ( Jabal Al Qalla) and Jerash Archaeological museum. The primary information was obtained by of the means of a questionnaire that concentrates on a variety of administrative practices of these museums. It was distributed to a sample of 70 visitors for both museums. The study focuses on various main aspects including the site of the museums above and its appropriateness for visitors, the display of antiquities and its diversity; the standard of experience of the museum staff and its efficiency for visitors, the services introduced and its appropriateness of the visitor's health conditions. It was clear that there are various administrative practices need to be modified and should be reconsidered the external and internal design of the museum. Moreover, it was clear that the methods of display inside these museums don’t express the sense of art, and they make the visitor confused. Furthermore, the staff of these museums doesn't have sufficient experience and knowledge of the antiquities. In addition, there is no availability of the basic needs of visitors and a shortage of manuals related to these displayed antiquities. A variety of recommendations were presented that will raise the standard of performance of these museums, as well as helping in the renaissance of its role in the tourism development.