Enabling ICT and Knowledge Management to Enhance Competitiveness of Higher Education Institutions

Abstract

HEIs are recognized to be in the knowledge business, and increasingly they are exposed to marketplace pressures in a similar way to other businesses. In this new situation, knowledge become the main drivers to create growth and security for the organization. The purpose of this paper is to seek the ICT contribution to knowledge management that enhance the HEIs competitiveness. The adoption and use of ICT to facilitate Knowledge Management (KM) has brought to focus the urgent need to come out with new methods, tools and techniques in the development of KM systems frameworks, knowledge processes and knowledge technologies. Creating a shared knowledge base and providing best practices via ICT tools enables the replication of future wellbeing. Through ICT, experts and professionals in different fields are empowered contribute their knowledge to effectively and efficiently.