A Survey on the Dimensionality of Organizational Citizenship Behaviour in Primary Schools: Teacher’s Perception

Abstract

Remaining in competitive environment with the success of schools in construction of high
learning outcomes in students, depends on teachers who are willing to contribute to the
successful changes, regardless of their formal job descriptions. These non-prescribed
behaviours by teachers are recognized as “organizational citizenship behaviours. The purpose
of this study is to determine the level of organizational citizenship behaviour in primary
schools in Malaysia. In this research organizational citizenship behaviour model by Organ
(1988) was chosen. In the current study 410 primary school teachers from 72 schools in six
education districts in Selangor state, Malaysia based on stratified random sampling were
selected. Data were collected based on survey method and were analysed by using descriptive
and One-way ANOVA test. Confirmatory Factor Analysis (CFA) was conducted to confirm
that the instrument is valid (content, construct, convergent, and discriminant) and reliable.
The findings illustrated that the level of organizational citizenship behaviour was at high
level based on primary teachers’ perception. Moreover, there was no significant difference
found to exist between National, National type Chinese and National type Tamil school based
on the level of exhibited organizational citizenship behaviour except civic virtue dimension.
It was also found that, National schools’ teachers showed more civic virtue behavior than
National type Chinese teachers in Malaysian primary schools .The result of this study suggest
several implications for Ministry of Education, policy makers, headmasters and teachers for
improvement of schools through encouraging voluntary behaviours of workers and increasing
exchange relationships within schools.