Knowledge Creation Process and Firms’ Innovation Performance: Mediating Effect of Organizational Learning

Abstract

On the basis of the Nonaka and Takeuchi (1995)’s study, this paper examines the effects of knowledge creation process on firm’s innovation performance and the mediating role of organizational learning in this relationship. Conceptually, we develop a research model summarizing the relationships between these variables. This model was tested within 214     companies belonging to the information technology and communication (ICT) sector. Results highlight the role of organizational learning as a partial mediator in the relationship between the knowledge creation process and innovation performance. Findings identify also the importance of tacit-linked activities namely socialization, internalization and externalization for innovation performance of the Tunisian ICT companies.