The Multi-Rater System: An alternative parametric approach in determining Stakeholder Analysis and Influence

Abstract

Much of the literature dedicated to stakeholder identification has been focused from a ‘top-down’ view as a determinant of analysis.  In this paper, we develop, test, and provide evidence on a new conceptual stakeholder model extending the existing analysis methodology by utilizing a new framework that not only examines the robust interactions occurring between stakeholder groups, but confirms congruence on variables identifying power, influence, and resistance with the Conventional methodology. Using data sampled from a faith-based university of nine hundred and twenty-six stakeholders representing seven stakeholders groups, the study confirms congruency exists between the Conventional and Multi-Rater systems. Additional results indicate a robust identification of stakeholder groups when using the Multi-Rater system which the Conventional system failed to reveal.