Relationship Between Organizational Commitment and Organisational Citizenship Behavior (OCB) At Goverment-Owned Corporation Companies

Abstract

Organizational citizenship behavior (OCB) is important to solve the complexity of organizational problems in public sector, including BUMN. However, it still has different explanation about factors which have influence to OCB. This study aims to examine the relationship between organizational commitment and OCB atPT Telkom Makassar. Used approach in this research is quantitative by survey methods, through a number of 176 employees from 6 divisions at this BUMN organization by giving response to OCB and their commitment to the organization. Data is collected by questionnaire. Data analysis applies statistical analysis of recursive path model using SPSS version 17.0. Findings of this research reveals that success rate of an organization is also determined by on how organization stimulates their employees upon the organization itself. It can be concluded that organizational commitment positively and significantly relates to OCB at PT Telkom Makassar. Hence, it is suggested that for the forthcoming studies, researcher needs to wield qualitative approach to gather a much deeper information in order to explain the phenomenon.