Journal of Public Administration and Governance

Zulkifli, Zuliana, University Sultan Zainal Abidin, Malaysia

• Vol 1, No 1 (2011) - Articles
  A Preliminary Analysis of CRM Practices among Banks frome the Customers' Perspectives
  Abstract  PDF

Journal of Public Administration and Governance  ISSN 2161-7104

Email: jpag@macrothink.org

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