Pre-existent Training: Opportunities to Increase the Success Rate of ERP Systems Implementations for Sustainable Development Business

Abstract

The method described in this article is the result of authors' own experience in implementing ERP systems in the process industry for sustainable development business. Founded on this means, authors wish to significantly raise the low success rate of ERP implementations, according to the research literature. The article encompasses an analysis of information systems' methodology for implementation, together with highlights of resource-intensive areas and possible implementation failures. The novelty of our proposal is an initial module of pre-existent training (just before the system analysis phase in the project life cycle implementation) based on a standard model, the same model that was verified by the supplier, satisfying client requirements contained in the technical specifications manual. In the last part, there are presented the advantages and disadvantages in utilizing this method for the two ERP implicated parts: system provider and beneficiary.