The Impact of Privatization on the Management Process/Case Study

Abstract

In this document, the process of business management in the biggest telecom operator in Macedonia, was considered, taking in mind two periods of company’s evolution:  the period before and the period after its privatization.  The world of business is undergoing radical change. The rapid development of information technology, especially the Internet and web based technologies, enables managers to design and create new organizations and new organizational structures. A key function in the business management process for managers should be to define and to identify the common vision and later on to insist on aligning the individual goals and the company’s goals within that vision.
The process of globalization, supported by rapid IT usage is recognized and present in almost all business areas all over the world. The telecom industry is one of the most influenced. The telecom company in Macedonia (“The Company”), which is the scope of this study, was one of those examples. Considering all these facts, several topics that characterized the company before and after the process of its privatization were considered in this document: Management approach, Organizational topics, Employees and HR issues.