Shahin, Arash, Department of Management, University of Isfahan, Isfahan, Iran, Iran, Islamic Republic of
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Vol 1, No 1 (2010) - Articles
Developing the Models of Service Quality Gaps: A Critical Discussion
Abstract PDF -
Vol 2, No 1 (2011) - Articles
Customer Loyalty Assessment-A Case Study in MADDIRAN, the Distributor of LG Electronics in Iran
Abstract PDF
Business Management and Strategy ISSN 2157-6068
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