The Need for Total Quality Management Implementation at a University College: A Descriptive

Mukole Kongolo

Abstract


The main objective of this paper is to highlight the importance of TQM as an important tool in solving management issues that have been subjected to university college. A descriptive approach was followed in presenting this paper. The paper deals with TQM approaches in resolving issues related to management weaknesses at the university college level. This is a critical issue from the various institutional viewpoints. The paper is a result of a careful evaluation and assessment of the passed approach to management at various university colleges. A new way in which management of the university college should work to improve approaches to teaching, learning and research needs to be initiated through TQM implementation. The results suggest that TQM approach has the potential to revolutionalise the system of education at the University college as institutions of higher education.


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DOI: https://doi.org/10.5296/ijhrs.v8i4.14005

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