The Influence of Competence and Organizational Commitment on Work Satisfaction and Their Impact on Performance Employee (Study in PT. KAI Divre III, South Sumatera)

Choiriyah -, Wibowo -, Hanes Riyadi, Husein Umar



The aim of this research is to analyze the effect of Competence and Organizational Commitment on Work Satisfaction and their impact on Employee Performance: A Case Study conducted in PT. KAI DIVRE III Palembang. The research design used in the research is explanatory design which explains the causal relationship among variables. The research location is in Palembang City, South Sumatra Province while the research objects is PT. KAI DIVRE III Palembang with 200 persons as employees. This dissertation used primary datafrom questionnaire filled out by the respondents.The sample selection used simple random sampling. The method of research used descriptive statistics using SPSS and Structural Equation Modeling (SEM) using Lisrel. The descriptive analysis shows that the level of Competence, Organizational Commitment, Work Satisfactionand Employee Performance is at a positive level. The results stated that the Competence has no significant impact on Work Satisfaction, Competence has significant impact on Employee Performance, Organizational Commitment has significant impact on Work Satisfaction, Organizational Commitment has significant impact on Employee Performance, and Work Satisfaction has significant impact on Employee Performance.

Full Text:



Armstrong, Michael. 2006. A Handbook of Human Resource Management Practice. 10th Edition. London and Philadelphia: Koagen Page

Bernardin, H. John,dan Russel Joyce, 2003. Human Resource Management: An experimental approach. (International edition). Singapore: Mc. Graw-Hill.

Dessler, Gary. 2011. Manajemen SumberDayaManusia, edisikesepuluhjilid 2.Florida International University.Penerbit: Indeks, Jakarta.

Dubois, David D. 1993. Competency-Based Performance Improvement: A Strategy for Organizational Change. First Edition. HRD Press Inc.

Gibson, James L. 2003. Organizations: Behavior, Structure, and Processes. New York: McGraw Hill Book Company.

Joseph F. Hair, William C. Black, Barry J. Babin, Rolph E. Anderson. 2010. Multivariate Data Analysis. New Jersey: Prentice Hall.

Luthans, Fred. 2007. Corporate Culture: Challenge to Excellence. Jakarta: PT. ElexmediaKomputindo, terjemahan.

Luthan, Sweeny and Mc. Farlin, 2002. Organizational Behavior, Singapore: Mc.Graw-Hill

Mathis, R., Jackson, J. (2009). Human Resource Management. (12th ed.). Mason, OH: Thomson South-Western.

Modway, R. Wayne dan Robert M. Noe, 2006, Human Resource Management, Pearson/Prentice Hall.

Mobley, W.H., 1977. Intermediate Linkages in The Relationship Between Job Satisfaction and Employee Turnover. Journal of Applied Psychology, Vol. 62, hal. 237-240.

Neal Jr. E. James (2003), Guide to Performance Apparsial: doing it right. (terjemahan Wawan setiawan), Jakarta: Prestasi Jakarta.

Rice, C. L. 1999. A Quantitative Study of Emotional Intelligence and Its Impact on The Performance. Journal of Personality Vol. 66. p. 525-554

Robbins, Stephen P. 2003. Perilakuorganisasi. Jakarta: PT. Index Group Gramedia.

Sanghi,Seema. 2007. The HandbookofCompetency Mapping. New Delhi: Response Books.

Shore, Lynn Mc Farlane dan Harry J. Martin. 1989. Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions. Journal of Human Relations, Vol. 42.

Spencer, Lyle M. and Signe M. Spencer. 1993. Competence Work:Model for Superior Performance. John Wiley & Sons Inc.

Wexley, K. N, & Yulk, G.A., 2010. Perilaku Organisasi dan Psikologi Personalia. Jakarta: Bina Aksara,


Copyright (c) 2019 Choiriyah Choiriyah, Wibowo Wibowo, Hanes Riyadi, Husein Umar

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

International Journal of Human Resource Studies  ISSN 2162-3058


Copyright © Macrothink Institute  

To make sure that you can receive messages from us, please add the '' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.