Effect of Motivation and Trust on Knowledge Sharing and Effect of Knowledge Sharing on Employee’s Performance

Abstract

Knowledge sharing is a process in which individuals exchange their knowledge (implicit and explicit) and they create new knowledge together. Knowledge is an Unlimited; unfailing and valuable source for organizations that cause to survive in competitive environment and can be used to achieve competitive advantage. We can say that survival power of today’s Organizations is depending on their use of knowledge. Knowledge can be available to individuals and organizations, therefore, there must exit conditions in the organization that people be able to share their knowledge with other individuals. In such situation, organizations can improve employees performance and also organizations performance. Given that the gas company performs and provides services to the citizens, achieving such goals requires employees to have certain knowledge and sharing that with other employees. So the objective of this study is to determine the factors affecting on knowledge sharing (motivation and confidence) and its impact on employees performance in the Gas Company of Kurdistan Province. This study provides a model that includes variables such as motivation, confidence, knowledge sharing and performance in which the first two variables have been studied as the factors affecting on knowledge sharing.
Statistical population of this study includes all of the executive employees in the Gas Company of Kurdistan province and statistical sampling included 124 people which were selected randomly. For collection of data a questionnaire was used. The standard questionnaire was used to design questions related to motivation, trust and knowledge sharing and to assess the employee’s performance.
The results showed that the factors of motivation and confidence are considered as factors affecting on knowledge sharing behavior and they enhance knowledge sharing, therefor they should be taken into consideration. In addition, the overall indices of model showed that the presented pattern is a good theoretical model for determining the effect of knowledge sharing on employees performance in which the data supported the model.  Generally the effect of above factors on knowledge sharing behavior and the effect of knowledge sharing on employees' performance in Gas Company was confirmed.

Keywords: Knowledge Sharing, Motivation, Trust, Employees' Performance