Factors Affecting Employee Satisfaction of the Public and Private Sector Organizations of Pakistan

Abstract

The purpose of this study is to find out the factors that affect employee satisfaction and how much is the intensity. Specifically, we took Working conditions, pay & promotion, Job safety and security, Training and development and employee empowerment as the antecedents to see their impact on employee satisfaction and further the impact of employee satisfaction on Job performance and employee turnover intention. This can help us to better understand about the satisfaction level of employees and how we can motivate employees to perform their job efficiently and effectively. The Sample was collected from different organizations of Bahawalpur City (Punjab, Pakistan). Two main clusters were targeted to collect the sample data university employees and some private organizations in the city. The questionnaire was distributed among 200 respondents in Bahawalpur City. 155 questionnaires were selected and rests of the questionnaires were not included in the further analysis due to incomplete or invalid responses.The survey study addresses two major purposes; first is to analyze the relationship of different variables with employee satisfaction, second to collect information about the different characteristics. After collecting the completed questionnaires, these questionnaires were coded and entered into SPSS sheet and the hypothesiswas tested using regression analysis. Result of our study show significant relationship of working conditions, Job Safety and security, Training and Development and Employee Empowerment on Employee Satisfaction and Job Performance. However, Pay and promotion has no significant relation with Job Performance. Employee Satisfaction has a significant negative relation with turnover intention.