The Impact of Organizational Culture on Organizational Performance Through Trust: a study in the Arab real estate companies in Istanbul

Abstract

This study explores how Hofstede's (1980) national cultural dimensions (Power Distance, Individualism, Collectivism, Femininity, Masculinity, and Uncertainty Avoidance) influence organizational performance, with a focus on organizational trust as a potential mediator. Data were gathered via a survey distributed to 403 employee-managers in Arabic real estate agencies in Istanbul. The results of the regression analysis indicate that cultural dimensions significantly and positively affect organizational performance, both directly and indirectly through enhanced organizational trust. These findings underscore the importance of cultural alignment and trust-building in strengthening organizational outcomes within multicultural business environments.