The Effects of Managers’ Business Ethics Applications on Employees’ Job Satisfaction: A Study on Hotels in Turkey

Abstract

Thus far, much research on ethical aspects of different areas (business, marketing, medicine, managing and etc.) is made and various models are introduced in accordance with these researches. Each of these introduced models studies matters carrying ethical importance related to various areas. These researches in the aspect of establishments focus on whether the establishment applications are generally suitable to ethical standards or testing ethical appropriateness of manager behaviours. However, this research aims to introduce at which level the job satisfaction of employees, which are effected by factors such as physical conditions, payment types, social and safety opportunities and management types, are affected by the applications of managers in the extent of job ethics. In this context in the analysis related to data obtained from questionnaire studies on 813 employees working in city and resort hotel establishments, it is concluded that both job satisfaction and appropriateness of manager behaviours to ethical principles of employees working in city hotel establishments are more positive than resort hotel establishments. Besides, it is introduced by correlation and regression analysis that compliance of manager behaviours with ethical principles affects the job satisfaction level of employees drastically.