Impact of Human Resource Practices on Intention to Leave among Generation Z- The Future Workforce
Abstract
The purpose of this research is to assess the impact of human resource practices on intention to leave with a mediating impact of job satisfaction among the Generation Z with respect to the telecommunication sector of Sri Lanka. Employees are the most valuable asset for any organization and making them feel satisfied and retaining them at work has become the key challenge for many companies. A study was conducted with the sample of 308 Generation Z employees working in the telecommunication sector. Exploratory Factor Analysis, Multiple Regression and Structural Equation Modeling were applied with use of SPSS and AMOS to analyze the relationships of these variables. Further, to reconfirm the findings interviews were conducted and data was gathers based on thematic analysis. However, having flexibility was most significant among all the factors which led to job satisfaction among these young employees and job satisfaction has a negative significant towards intention to leave. The outcomes of the survey results with imperial knowledge on the future workforce and how to gain employee engagement for better productivity for all organization.
Full Text:
PDFReferences
Biswas, S., Giri, V. N., & Srivastava, K. B. (2006). Examining the role of HR practices in improving individual performance and organizational effectiveness. Management and Labour Studies, 31(2), 111-133. https://doi.org/10.1177/0258042X0603100202
Brotheim, H. (2014). Introducing Generation Z. American Jail Association. Nov/Dec2014, 28(5), 15-20.
Buhler, P. M., & Evans, N. (2018) Will Gen Z Want to Work for You? http://hrexecutive.com/will-gen-z-want-work/
Central bank Sri Lanka (2017). 2016 Annual Report of the Central Bank of Sri Lanka, Sri Jayawardanapura, Sri Lanka, Volume 1, Retrieved from: https://www.cbsl.gov.lk/en/publications/economic-and-financial-reports/annual-reports/annual-report-2016
Creswell, J. W. (2009). Research design: qualitative, quantitative, and mixed methods approaches. Sage Publications
Crompton, H., Burke, D., Gregory, K. H., & Gräbe, C. (2016). The Use of Mobile Learning in Science: A Systematic Review. Journal of Science Education and Technology, 25(2), 149-160. https://doi.org/10.1007/s10956-015-9597-x
Faruk, S. (2011). Affective Commitment As A Mediator of The Relationship Between Psychological Climate and Turnover Intention. World Applied Sciences Journal, 14(4), 523-530.
Fitz-en, J. (1990). Getting and Keeping Good Employees. In Personnel, 67, 25-29.
Hair Jr., J. F. et al. (1998). Multivariate Data Analysis with Readings. Englewood Cliffs, NJ Prentice-Hall.
Judge, T. A., Locke, E. A., & Durham, C. C. (1997). The Dispositional Causes of Job Satisfaction: A Core Evaluations Approach. Research In Organizational Behavior, 19151
Lee, M. (2008). How Important is Education? Retrieved: www.uaseducation.com/articles/355/1/How-Important-is-Education/Page1.html
Levit, A. (2015). Make Way For Generation Z. The New York Times. ISSN 0362-4331.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology.1297-1343.
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: an expanded sourcebook. Sage Publications
Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of Personality Traits and Counterproductive Work Behaviors: The Mediating Effects of Job Satisfaction. Personnel Psychology, 59(3), 591–622. https://doi.org/10.1111/j.1744-6570.2006.00048.x
Mustafa, C. et al (2014). Human Resource Management Practices, Job Satisfaction and Organizational Commitment. International Journal of Academic Research in Business and Social Sciences.Retrieved www.researchgate.net/publication/268808633_Human_Resource_Management_Practices_Job_Satisfaction_and_Organizational_Commitment_Mustafa_Fedai_CAVUS
Origo, F., & Pagani, L. (2008), Workplace flexibility and Job Satisfaction: some evidence from Europe. International Journal of Manpower, 29(6). https://doi.org/10.1108/01437720810904211
Osteraker, M. C. (1991)Measuring Motivation in A Learning Organization, Journal of Work Place Learning, Outcomes: An Australian Study. International Public Management Journal, 11(1).
Ozkan, M., & Solmaz, B. (2015). The Changing Face of the Employees – Generation Z and their Perceptions of Work, Procedia. Economics and Finance, 26, 476-483. https://doi.org/10.1016/S2212-5671(15)00876-X
Qureshi, M. A. (2017). Impact of supervisor support on Job Satisfaction: a moderating role of fairness perception. Retrieved from: https://www.researchgate.net/publication/318779324_Impact_of_supervisor_support_on_job_satisfaction_a_moderating_role_of_fairness_perception
Rawashdeh, A. M., Almasarweh, M. S., & Jaber, J. ( 2016). Do Flexible Work Arrangements Affect Job Satisfaction and Work-life Balance in Jordanian Private Airlines?, International Journal of Information, Business and Management, 8(3), 172-184.
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective Commitment to The Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86- 82. https://doi.org/10.1037/0021-9010.86.5.825
Rizwan, M. (2014), International Journal of Human Resource Studies ISSN 2162-3058 2014, 4(3).
Sekaran, U., & Bougie, R. (2010). Research Methods For Business: A Skill Building Approach (5th Ed.). West Sussex, UK: John Wiley & Sons Ltd
Shoaib, M., Noor, A., Tirmizi, S. R., & Bashir, S. (2009) Determinants of Employee Retention in Telecom Sector of Pakistan, 2nd CBRC, Lahore, Pakistan
Sobel, M. E. (1958). Effect analysis and causation in linear structural equation models, Psychometrika, 55, 495–515. https://doi.org/10.1007/BF02294763
Stambor, Z., & Monitor, S. (2006). Vol 37, No. 3.
Storey, J. (1992). Development in the Management of Human Resources. Blackwell, Oxford
Tulgan, B. (2013). Meet Generation Z: The Second Generation Within The Giant "Millennial" Cohor; Http://Rainmakerthinking.Com/Assets/Uploads/2013/10/Gen-Z-Whitepaper.Pdf
Vivier, T. L. (2017). You know that millennial word you keep throwing round… turns out you might actually be one. Here’s why (Blog Post) Retrieved from https://www.goodthingsguy.com/lifestyle/generation-names/
Williams, A. (2015). Move Over, Millennials, Here Comes Generation Z, New York Times. Retrieved from https://www.nytimes.com/2015/09/20/fashion/move-over-millennials-here-comes-generation-z.html
DOI: https://doi.org/10.5296/ijhrs.v8i4.13845
Copyright (c) 2018 Manesha Bertha Kodithuwakku
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
International Journal of Human Resource Studies ISSN 2162-3058
Email: ijhrs@macrothink.org
Copyright © Macrothink Institute
To make sure that you can receive messages from us, please add the 'macrothink.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.
------------------------------------------------------------------------------------------------------------------------------------------------------