Studying the Relationship between Workplace Incivility and Employees’ Job Positive Attitude in Rafsanjan Tejarat Banks

Abstract

Workplace Incivility is one of negative and deviational behaviors involved in present organizations and can affect on employees’ attitudes. This research aims to study the relationship between Workplace Incivility and employees’ job positive attitude in Rafsanjan Tejarat banks. Statistical society of the research includes employed employees of Rafsanjan Tejarat banks containing 152 people and regarding limitation of statistical society, statistical sample is selected equal to statistical society. Measuring instruments are two questionnaires. Questionnaire of discourtesy behavior that was designed and organized by Hasani (2013) is 0.92. Also to measure job positive attitudes, standard questionnaire of Saeedi (2012) is used for which validity is 0.98. Using Cronbach alpha method reliabilities for every questionnaire are 0.87 and 0.94 respectively. To test hypotheses Kendal and Spearman correlation coefficients are used. All statistical analyses are done by SPSS statistical software. Regarding the results it is determined that there is no meaningful relationship between Workplace Incivility and its components ( excluding others, gossiping, roughness and hostility) with employees’ job positive attitudes in Rafsanjan Tejarat banks.