Feedback and Feedforward: Vital Tools to Enhance Learners’ Sustainable Academic Excellence at Jazan University

Abstract

The term 'feedback' is a dynamic phenomenon in the teaching-learning process. Teachers must have professional skills to understand students' psychological approach, learning styles, and mindsets to provide effective feedback. This leads to feedforward, promoting academic satisfaction and enhancing learners' mental stability and learning goals. A study conducted in three different colleges at Jazan University in KSA found that feedback implementation is complex and involves multiple variables. For the first mode of data collection, students’ assignment samples in each course are assembled. For the second mode of data collection, surveys are conducted targeting students and teachers. SPSS is used to analyse the data collected through assignments and surveys. Data analysis depicted clearly that feedback implementation is an intricate process and fruitful outcomes are determined only by controlling both the learners' reception and reaction to the feedback; however, this control can only be achieved by making the entire academic process learner-centred and not considering feedback as just a message to be delivered to students, but as an all-inclusive process that should be initiated, carried forward, and culminated in a very comprehensive manner.